Shipping policy

Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be slightly delayed. We will contact you by email if there is a significant delay in the shipment of your order.
Shipping Time
We currently offer standard shipping with an estimated delivery time of 3 business days within the United States after the order has been processed.
Please note that delivery times are estimates and may vary depending on the carrier, weather conditions, holidays, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
From time to time, we may offer free shipping promotions on selected products or order amounts.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment status.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or lost shipments caused by incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 5 business days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
At this time, we primarily ship within the United States. International shipping availability may vary depending on the destination country.
Customers are responsible for any customs duties, taxes, or import fees that may apply.
Contact Information
If you have any questions regarding shipping or your order, please contact us:
Diamond Communications, Inc.
1346 Hillsboro Ave
Madera, CA 93637
Phone: (559) 673-5925